1. General

This Shipping & Delivery Policy applies to all orders placed through our website https://www.growshoppers.eu.

2. Delivery Area

We currently deliver within Germany and other EU countries. Deliveries outside the EU are only possible upon prior agreement.

3. Delivery Times

• Germany: approx. 2–5 business days after payment is received

• EU: approx. 5–10 business days after payment is received

Please note: delivery times are indicative and may be extended in exceptional cases (e.g. delays with shipping providers or public holidays).

4. Shipping Costs

Exact shipping costs are shown during the checkout process and depend on the destination country, weight, and size of the order.

5. Shipping Providers

We work with reliable logistics partners (e.g. DHL, DPD, UPS) to ensure safe and timely delivery.

6. Customer Responsibility

The customer is responsible for providing a correct and complete delivery address. Costs incurred due to incorrect or incomplete address details may be charged to the customer.